Frequently Asked Questions
Your guide to shopping with BEECHTREE
How long does it take for my order to be delivered?
Standard domestic orders are typically delivered within 3 to 5 business days. International shipping times vary by location, usually ranging from 7 to 14 business days.
What is your return and exchange policy?
We offer a 14-day return policy for unused items with original tags attached. You can exchange an item for a different size or receive a store credit for future purchases.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (COD) for eligible domestic locations.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our courier partner's portal.
Do you provide a size guide for your clothing?
Yes, a detailed size chart is available on every product page to help you find the perfect fit. Measurements are provided in both inches and centimeters.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to different screen settings and studio lighting, slight variations may occur.